1. Agreement
By using the BBiz services operated by BBIZ AI PTE. LTD. (Singapore), you agree to these terms. If you sign up on behalf of a company, you confirm you have authority to bind that company.
2. Services
We provide subscription access to: GoalKeeper (multi-platform ops watcher), BBizStudio (content workflow studio) and Shopping Guide (onsite conversion widget). Feature availability per tier is described on /pricing.
3. Cancellation
One click, from your dashboard, anytime. No 30-day lock-in, no cancellation forms, no friction. If you cancel mid-month, you keep access until the period ends and then auto-downgrade to Free.
4. Free trial
Free Tier is genuinely free — no card required at signup. The Free deliverables (Brand Profile + sample brief + sandbox + widget kit) are yours to keep even if you never upgrade.
5. Service-level commitment
We target 99.5% monthly uptime. Brand Profile delivery SLA is 24 hours from submission (often delivered within 1 hour). Daily GoalKeeper briefs are delivered by 8 AM SGT, 7 days a week.
6. Data ownership
You own your data. We process it only to deliver the services you subscribe to. See Privacy Policy for details.
7. Liability
Total liability under these terms is limited to fees paid in the preceding 12 months. The detailed cap and exclusions are governed by the formal BBizClaw SaaS Agreement signed at upgrade.
8. Governing law
These terms are governed by the laws of Singapore. Disputes are resolved by binding arbitration administered by the Singapore International Arbitration Centre (SIAC) in English.
9. Changes to these terms
We may update these terms with 30 days' notice via email and an in-app banner. Continued use after the notice period constitutes acceptance.
10. Contact
Terms questions: legal@bbiz.ai. General: hello@bbiz.ai.